FAQ
Will the person i am tracing know that i am looking for them?
Nobody should ever be able tell that they are being investigated. Our services are completely private and confidential. read more about locating people...
Is it legal?
Yes. We have access to tens of thousands of records, be they financial, property records, criminal records and more. None of the resources you will access through our service are illegal.
How long does it take?
This really does depend on the service required. We always give a rough estimate of the timings involved during our initial consultation.
What are your payment terms and methods?
We are happy to accept Cheque & Bank Transfer Payment methods.
What guarantee is there?
Our goal with each case is to meet and exceed our clients stated objectives through an accurate, professional, thorough and cost effective investigation.
We do our best to provide the highest quality investigative resources, however sometimes it may simply not be possible to find the results that you are looking for.
How do you find people?
In addition to using the regular data base services available to most private investigators and information providers we have developed our own proprietary databases and sources.
We also, whenever possible, attempt to contact associates, friends, neighbors, employers, creditors and others that may have knowledge of the subject.
What information do you need?
This depends on the service that is required.
For example, if we were being asked to locate a missing person we would like to know any or all of the following:
- Full name
- Last known address
- ID number
- Date of birth
- The names of relatives, previous employers and friends
How soon can you start?
We endeavor to start working on your case as soon as you contact us and we have received your instructions, whether verbal or in writing.
What areas do you cover?
We primarily operate a nationwide service all across South Africa.
What hours do you work?
Our office typically operates a five day, 9-5.30, week. However the nature of our business often leads us to work whatever hours are required by the task in hand.
You can contact us via e-mail 24 hours a day or, if you feel the need to call us outside office hours, on 0832502007
Will my partner find out that I'm checking on them?
Nobody should ever be able to tell that they are being investigated. It's our business to provide a service that is completely private and confidential.
I can't communicate normally, is this a problem?
No, we can arrange to contact you via e-mail or text message. If you can only speak to us at a specific time then please let us know or contact us via the call back form.